Frequently Asked Questions
We have the answers
Yes, our doctors review requests 7 days a week – including evenings and weekends – so you can get a letter when you need it.
					 What is Quick GP Access? 
							
			
			
		
						
				QuickGP is a secure online platform that lets you request private medical letters—such as sick notes, fit-to-fly certificates, travel cancellation letters, and workplace adjustment letters—without the need to speak to a GP. All requests are assessed by a UK‑registered, GMC‑registered doctor who decides whether a letter is appropriate.
					 How does the service work? 
							
			
			
		
						
				1. Complete a short form online – it takes just a few minutes.
2. A UK‑registered GP reviews your request.
3. If approved, the letter is securely delivered to your email, often the same day.
					 When will I receive my sick note or medical letter? 
							
			
			
		
						
				All requests are reviewed within 24 hours, often much quicker. Most letters are issued the same day, depending on when the request is submitted.
					 What are your hours of operation? 
							
			
			
		
						
				You can submit a request 24 hours a day, 7 days a week. Our GPs process requests every day, including weekends and evenings. All requests are reviewed within 24 hours.
					 Are doctors available every day? 
							
			
			
		
						
				Yes, our doctors review requests 7 days a week – including evenings and weekends – so you can get a letter when you need it.
					 Can I get a medical letter online using Quick GP Access? 
							
			
			
		
						
				Yes. Quick GP Access allows you to request a private medical letter online — such as a sick note, fit note, or fit-to-fly letter — by completing a short request form. A registered UK GP will assess your submission and, if appropriate, issue a signed medical letter within 24 hours, delivered securely by email…..
					 What types of letters can I request? 
							
			
			
		
						
				* Sick notes (fit notes)
* Certificates of good health
* Fit‑to‑fly letters (e.g. pregnancy travel letters)
* Workplace adjustment letters
* Travel cancellation letters
* Other general GP letters for employers, airlines, universities, and more
					  Do I need a consultation or video call? 
							
			
			
		
						
				No video or phone consultation is required. Your request is reviewed remotely by a GMC‑registered GP based on the information you provide in the online form.
					  Is my personal information secure? 
							
			
			
		
						
				Yes. We use secure, encrypted systems to protect your data and keep your information confidential at all times.
					 Is your service legal and professional? 
							
			
			
		
						
				Absolutely. All letters are written and signed by GMC‑registered UK doctors. We operate within UK medical regulations and uphold professional standards.
					 How much does it cost? 
							
			
			
		
						
				Our pricing is clearly displayed before you submit your request. There are no hidden fees, and we do not charge extra for evenings or weekends.
					 What if my request is denied? 
							
			
			
		
						
				If your request is not suitable for an online letter, we’ll explain why and guide you on what to do next. Our doctors prioritise safety and professionalism at all times.
					 Can I use QuickGP from abroad? 
							
			
			
		
						
				Yes. You can submit requests from anywhere in the world, 24/7. As long as your letter is for a UK-related purpose, a UK GP can assess it and send it securely by email.
					  Still have questions? 
							
			
			
		
						
				Get in touch via our contact page and we’ll be happy to help.